I've never been on a Disney cruise before and knew nothing about them, so I knew I wanted to use a travel agent. I contacted a few travel agents and Tricia got back to me immediately, willing to answer any questions that I had. As a self proclaimed control freak who has booked quite a few WDW trips on her own, it was hard to let someone 'do all of the work'. However, I'm so glad that we had her as our travel agent. She answered every single silly question I had, in a very timely manner and she was always pleasant and upbeat! She really exceeded my expectations and I can't wait to book our next cruise with her!